Privacy Policy
Last updated: October 15, 2026
1. Introduction
Protecto Painters LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have, when you visit Protectopainters.com, contact us, or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact information: your name, email address, phone number, and mailing or service address.
- Project information: details about your property and the services you request, including photos you share with us.
- Communications: messages, emails, and records of your interactions with us.
- Website usage information: IP address, browser type, device information, pages visited, and similar data collected automatically through cookies and analytics tools.
We do not intentionally collect sensitive personal information, and we ask that you not send it to us.
3. How We Collect Information
We collect information directly from you when you fill out a contact or estimate form, call, email, or message us; automatically when you visit our website; and through third-party platforms, such as advertising and lead-generation services, when you respond to our ads.
4. How We Use Your Information
We use your information to respond to inquiries and provide estimates; schedule and perform our services; communicate with you about your project; process payments; send appointment reminders and follow-ups; improve our website and services; and, with your consent, send marketing and promotional communications. We may also use it to comply with legal obligations and protect our rights.
5. SMS / Text Messaging
If you provide your phone number and consent to receive text messages, we may send you messages related to your inquiry, estimate, or appointment, and — with your consent — promotional messages. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, and reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any service. We do not sell or share your mobile information with third parties for their own marketing purposes.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support advertising. You can control cookies through your browser settings, although some features of the site may not function properly if you disable them.
7. Third-Party Services & Advertising
We use third-party services to operate our business and advertise, which may include Google (including Google Analytics and Google Ads), Meta (Facebook and Instagram), and customer relationship management (CRM) and lead-generation tools. These providers may collect information about your interactions with our ads and website in accordance with their own privacy policies. We may use this information to measure the performance of our advertising and to show you relevant ads.
8. How We Share Information
We do not sell your personal information. We may share your information with service providers who help us operate our business (such as scheduling, CRM, payment processing, and marketing platforms); with professional advisors; and when required by law or to protect our legal rights. We expect any service providers to handle your information consistently with this Policy.
9. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
11. Your Rights & Choices
Depending on your location, you may have the right to access, correct, or delete your personal